سياسة الخصوصية

This Privacy Policy explains how JOTHOR (جذور) ("the Application", "we", "us", or "our") collects, processes, and protects personal information and user-generated family content when you use our mobile application and official website.

JOTHOR is designed to help individuals and families document their memories, preserve spoken stories from older relatives, organize meaningful photographs and videos, and record family milestones across generations. JOTHOR is a private personal archive, not a public social network.

When you use JOTHOR, you may provide the following categories of information:

• Account Information: Your display name, email address, and unique system account identifier.
• User-Generated Family Content:
  • Written stories, personal narratives, and responses to guided memory book chapters (such as the Father's Book and Mother's Book).
  • Audio recordings of family stories and oral histories that you choose to record or upload.
  • Photographs of family members, documents, and historical events.
  • Family video memories uploaded to your private archive.
  • Family timeline records, events, and milestone dates.

To safeguard your private family records, JOTHOR requires user accounts. Authentication is handled through:

• Google Sign-In: If you choose Google authentication, authentication occurs through standard Google Identity Services. JOTHOR receives basic profile identifiers (such as name and email address). JOTHOR never receives or stores your Google password.
• Email and Password: Managed securely through our backend authentication service with standard password hashing.

Depending on your usage, the JOTHOR application may request access to specific device capabilities. All permissions are strictly feature-dependent and optional:

• Camera: Requested only when you choose to capture new photos or videos directly within the application for your family archive.
• Microphone: Requested only when you choose to record voice memories and spoken stories from family members.
• Photos, Media, and Storage: Requested to enable selecting existing photos and videos from your device for your family archive, or to save exported family book PDF files to your local storage.

You can revoke or manage these permissions at any time via your device's operating system settings.

We process information solely for specific, legitimate operational purposes:

• Providing and operating core JOTHOR features and memory books.
• Authenticating accounts and protecting user access.
• Storing, organizing, and retrieving your family stories, audio, photos, and videos.
• Generating structured family book PDF exports when requested by you.
• Maintaining application performance, reliability, and troubleshooting technical errors.
• Responding to user customer support inquiries and processing deletion requests.
• Protecting against fraud, unauthorized access, and maintaining security.

Explicit Guarantee: We do not use your personal information or family content for advertising, commercial profiling, or algorithmic ad targeting.

To provide dependable and scalable cloud services, JOTHOR utilizes established third-party infrastructure providers who process data strictly on our behalf:

• Supabase: Utilized for backend infrastructure, including user authentication, structured database records, and encrypted cloud file/media storage.
• Google Identity Services: Utilized to provide secure authentication when you choose Google Sign-In.

These service providers do not sell user data and are bound by confidentiality and data protection obligations consistent with operating the technical service.

We do not sell or rent personal information to third parties or data brokers under any circumstances.

Information is only shared under the following limited conditions:

• With our technical infrastructure providers (such as Supabase) strictly to the extent required to host and run the application.
• When required by applicable legal process, court order, or governmental regulation.
• To defend the legal rights, safety, and security of JOTHOR and its users against malicious attacks or system abuse.

We maintain reasonable technical and organizational security measures to protect your account details and family content against unauthorized access, loss, alteration, or misuse. All communications between the mobile application and cloud infrastructure utilize encrypted TLS/HTTPS protocols.

Please note, however, that no method of electronic storage or Internet transmission is 100% secure, and we cannot promise absolute security.

We retain your account details and preserved family content for as long as your account remains active and as necessary to provide application features. We may retain limited transaction or security records as required to comply with applicable legal obligations or resolve disputes.

You may request complete deletion of your account and personal data at any time.

You have the full right to delete your JOTHOR account and all associated personal family content.

You may also initiate deletion by sending an email from your registered account email to: jothormaroc@gmail.com with the subject line: «JOTHOR Account Deletion Request».

JOTHOR is intended for a general audience of adults and families preserving their heritage. It is not specifically directed to or designed for children under the age of 13. We do not knowingly collect personal information directly from children under 13. If you believe a child under 13 has registered an account without parental consent, please contact us immediately to have the data removed.

Because JOTHOR utilizes cloud infrastructure providers with global networks (such as Supabase), your information may be processed and stored in data centers located in jurisdictions other than your country of residence. These providers implement standard industry protections for international data handling.

We may periodically update this Privacy Policy to reflect application enhancements, technological changes, or store compliance updates. When material revisions occur, we will update the "Last updated" date at the top of this document. We encourage you to review this policy periodically.

If you have any questions, requests, or privacy inquiries regarding this Privacy Policy or your data, please reach out to our official support team: